Last updated: June 25, 2026
SIPA is a service business management application used to manage leads, customers, quotes, service orders, invoices, payments, and related communications.
Information We Collect
Depending on how SIPA is used, we may store business and customer information such as names, company names, addresses, phone numbers, email addresses, job-site details, service history, quotes, invoices, payment records, notes, and communication history.
How We Use Information
Information is used to provide and operate SIPA, schedule and manage service work, prepare quotes and invoices, process payments, communicate with customers and technicians, maintain account history, support integrations, and improve the application.
Text Messaging and SMS Consent
If you provide a mobile number or agree to receive text messages, SIPA or a business using SIPA may send service-related text messages such as quote links, invoice payment links, appointment updates, technician notifications, and other business communications.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting the business that sent the message.
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile phone numbers collected for SMS communications are used only to provide the requested communication and related service notifications.
How Information Is Shared
Information may be shared with service providers that help operate SIPA, such as hosting, email, text messaging, payment processing, accounting integrations, and support tools. These providers are used only as needed to deliver the application and related services.
We do not sell personal information.
Data Security
SIPA uses technical and administrative safeguards intended to protect stored information. No system can be guaranteed to be perfectly secure, but we work to protect information from unauthorized access, misuse, or disclosure.
Data Retention
Business records may be retained as needed for operations, accounting, legal, compliance, and historical service purposes. Data may be deleted or updated when no longer needed, subject to applicable obligations.
Contact
Questions about this Privacy Policy can be sent to the SIPA account owner or administrator for the business using SIPA.